Shipping and Returns Policy

Returns & Exchanges:

 

At Qemly Central, we do our best to make our product

descriptions as detailed as possible so that you encounter no surprises when you

receive our products. We want our customers to know exactly what they are

ordering.

 

Order Cancellation Policy:

 

We pride ourselves on our ability to quickly process all orders

placed on our website. Most orders are processed within 12 hours. If you wish

to cancel your order for any reason, please email us at contact@qemlycentral.com as soon as possible.

 

A large majority of in-stock items are processed and/or shipped

within 12 hours, so it is imperative that you contact us during this period, so

that we can try to cancel your order before it is processed and/or shipped. No

request to cancel your order can be taken into account if it has already been

processed.

 

Incorrect Address:

 

It is your responsibility to verify the accuracy of this address

and to contact us very quickly to specify a modification. This can only be done

if your order has not yet been processed.

 

We cannot be held responsible for incorrect shipping information.

We are also not responsible for refused or undeliverable orders (inaccessible

addresses, incomplete addresses...).

In these latter cases, these packages may be returned to us, but not always.

 

If your order is returned to the sender, we will offer to refund

your order minus shipping costs or we will offer to reship it, depending on

your choice.

 

You are not eligible for reshipment or refund of your order until

your package has been received by the sender.

 

Return Policy:

 

We accept returns* for any reason! Whether you are dissatisfied

or you have simply changed your mind. Our return policy is 14 days from the

moment you receive your products. If for any reason you are not satisfied,

simply fill out this return form. Sign it and send it with your package to the address we will

provide when you contact our support.